I purchased a product and received something that is completely different. I tried to work with the merchant but they we not helpful. I would like to open a dispute however, the transaction is not listed in my account activity. I was having a problem completing the transaction with my attached credit card so instead I used an unlinked debit card. I have a confirmation email from Paypal showing the transaction id and all related information. Is there a reason the transaction is not listed or a dispute can be initiated without it being listed?
