Dispute gets closed automatically?

[darkeyes7]

I opened a dispute because the seller didn't share any order or tracking info. But then a few days later he did add tracking but it looks fake. I ordered a video game cd which is usually a few ounces but the package size in tracking is 6.5lbs. Also the name of who signed for the package is fake as well.

I keep trying open a dispute but I get an error when i submit. 

[kernowlass]

@darkeyes7 

I guess another one of these?

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment or that includes a statement mentioning your address and saying the item was delivered to a different address.

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page), via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

[darkeyes7]

UPS will not share a detailed report on the shipper without involving the police. Should I contact the police then?

[kernowlass]

@darkeyes7 

Up to you, lots have managed to get that info without doing so, guess it depends what country you are in.  

[darkeyes7]

Thanks! There is no way for me to contact Paypal, there is no Contact button and the phone lines are closed. Can't get through chat either, it turns me away automatically. 

[thievingmao3]

They are closing disputes with chinese scam artists and are in bed with them. Yiu won’t getva refund because these candyasses are afraid to go after the money. Maybe when 100’s drop their memberships it may get their attention. I doubt it.