I do I make Pay Pal understand that I order a guitar amp and received a pair of sunglasses instead, Pay Pal check with the seller and he said he shipped the item, yes he did, but he shipped an item that I did not want or for that matter never even thought about ordering.
I'm sorry to hear that you're having trouble with a dispute. Here's an article from our Help Center on how to change the reason for a dispute. It sounds like you may have filed a non-receipt dispute but it should have been significantly not as described. I hope this helps!
