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Dispute escalated

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Dispute escalated

So I recently opened a dispute, while waiting a couple of days for the seller to reply to my dispute he instead escalated it and it is currently being reviewed by PayPal, he provided PayPal with the information and evidence and since it has been escalated I cannot see what information he has provided, question is will I be able to provide additional information or will I be asked to provide more information regarding this claim or is it already done and I'm just waiting for PayPal to make their decision?

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Esteemed Advisor

Re: Dispute escalated

@Hassanq6r 

 

You can only enter information during the dispute stage of a claim.

You should enter all that info asap when you open the dispute as either party can escalate and then you can't add anything else unless paypal requests more info.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: Dispute escalated

@Hassanq6r 

 

You can only enter information during the dispute stage of a claim.

You should enter all that info asap when you open the dispute as either party can escalate and then you can't add anything else unless paypal requests more info.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.