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Dispute a transaction done without PayPal login.

mirrage331
New Community Member

Dispute a transaction done without PayPal login.

I purchased goods from a website that uses PayPal to process payments.
While paying I didn't log in to Paypal but instead used my credit card info. I was
supposed to receive a download link but it has been 2 days since the purchase
and I haven't yet received anything more than the Paypal receipt. I messaged
them about the problem and got no reply so I want to make a dispute but I can't
find how to do so. The resolution center requires an invoice number while in the
email I got there is a Receipt No. The receipt is sent from the same address as
any other PayPal email so it must be legitimate.

I would really appreciate your help.