Dispute a resolved dispute turned over to a collection agency erroneously

ALPHA456
Contributor
Contributor
Disputed a charge was applied by PayPal to my credit card yet PayPal turned it over to a collection agency. Yet I was just told account problem. PayPal needs to resolve this by contacting the Collection Agency. I was told by PayPal representative NOT TO send the company the emails verifying the account not delinquent. How do I handle this? Get the Credit Card Company involved? File a grievance how? And with all parties?
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ALPHA456
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Contributor
See original post!
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