Dispute Resolution not helping?

[Datzun400]

Hello,

 I have an unauthorized charge from a www.Paddle.com.  PayPal did not reverse this charge, with rationale:

'After reviewing your case, we found that this transaction was not unauthorized and hence couldn't be covered under PayPal Purchase Protection.'

I don't understand the logic being that they agreed it was unauthorized, yet could not be reimbursed to me.  So a fraudulent company can put a charge through that's unauthorized yet they still get paid and take my money?

pls help

ty

Christopher 

[SeattleShopper]

Ugh. My opinion is that PayPal doesn't seem to care about buyers.  You're better off taking a hit, closing your account, and going with another credit card or service than to try to advocate for yourself with PayPal's online chat system. 😞  Good luck. 

[kernowlass]

@Datzun400 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.