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Dispute Problem

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Dispute Problem

Hi so i purchased an item from a seller in which i did not recieve so i contacted the seller and he refused to address the issue and kept saying he is using a "Burner PayPal" to do all his charges. That if i do get a refund it would not matter because he is using a burner paypal. Thats besides the point, Anyways since i paid in friends and family i can not open a dispute via site. Is there any way i can get in contact with paypal and resolve this issue.