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Dispute - HELP! Case closed due to Paypal not responding in sellers favor after scam

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Dispute - HELP! Case closed due to Paypal not responding in sellers favor after scam

Hi all,

I got scammed by buying a motorhelmet advertised in size M and i got a size XS.

 

Seller blocked me on everything and i opened a dispute.

 

Uploaded all the information and Paypal accepted.


So i had to send the item back to the seller, after confirmation from the seller i would get my money back.

 

Now i uploaded everything within the due time. Yesterday i got an email from Paypal that i did not upload the tracking information and the case was closed in favor of the sellers behalf.

 

So; now he has got the helmet and my money. And i have nothing.

How do i get in contact with Paypal? They don't reply on anything.

 

Regards,


Marc