Dispute Guest account

peru9111
New Community Member

Need to Dispute a Guest Check out Charge but PayPals' phone are off

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@peru9111 

 


If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


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peru9111
New Community Member

I have already Called my Bank .. Just wondering when I can call Customer service to file a dispute

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@peru9111 

 

If you have done a chargeback via your bank then you won't be able to open a paypal dispute as well, hopefully your bank will sort it for you.


Advice is voluntary.
Kudos / Solution appreciated.
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