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PayPal was very unfair with their conclusion and lost me a large sum of money. It has hurt my business and for this reason, I refuse to trust or even use Paypal for business again. They did not take into consideration the time for my services. Non-tangible time-driven services should be considered. They asked me to provide proof of delivery for a NON-tangible product which is impossible. When I provided the proof of work, they still favored the buyer losing me $2500 worth of service time. Will never use or trust PayPal again!