Hello everyone, new poster here!
(I apologize for furthers grammar errors or weird spelling, english's not my native languaje.)
As the title says a few days ago I got this email by Paypal about ''Your account has been limited until you provide additional information.'' So I go straigth to my account and submit every document they ask for, still there was this request where I have to explain some transactions I did on certain dates but I didn't any kind of transaction on the given dates. I didn't get what I needed to to so I decide to call them to talk about how can I help to get my account back and everything was going pretty fine until I got asked about what I'm selling, I explain; I create and sell digital content, digital ilustrations for personal use (Pointing out the websites where I most got contacted by my clients and a little bit of the whole process). Then they ask for a minute, hang outs, and a few minutes later they come back saying something similar as the following:
I asked and we'll regrettably have to decline your request since ''That busines doesn't go with paypal'' You'll have to wait 180 days to make a withdraw.
I was pretty shocked but decide to not make any questions. Late night of the same day I decide to share what happened and a lot of people tells me that they probably misunderstood the situation and I shouldn't have my account limited and that I need to call again and get a proper explanation. And to be honest, I know a lot of artist that works the same way as me so I don't understand what's hapening.
So, I'm am doing something wrong? I should call again? I urgently need to access my funds.
Thanks in advance and thanks for reading.
