Denied my dispute!!!

[TLandry1]

I was denied my dispute just because the merchant provided a tracking number to say that it was shipped. That was March 3rd and today is April 18th and I still have not received it. I ordered on Jan 12th. More than disappointing that PayPal does not have my back. I sent all information to Costumer Service 4 times and it was denied. I have now sent a hard copy to the head office??? Not sure if it is the head office, as it was extremely hard to even find an address. Phone number - lol. Can’t find one of those either lol. Navigating this website hasn’t been easy either. I always thought that if a merchant had PayPal, this would be a reputable merchant. That it would be safe to order from a merchant that had PayPal. I don’t think so . . . I wish anyone luck in trying to get PayPal to help U with a dispute.

[AlanRupsetguy]

Same here ordered one item from a seller , the invoice changed to 6 items as I pressed pay now and I received 2 that don’t work. Paypal denied claim and I am £152.89 out of pocket plus £27 hopeless system to contact and get satisfaction will never use PayPal again am suing seller now!!

[TLandry1]

I’m so sad for U. It is very frustrating, especially when U think PayPal has your back and they don’t. I guess they loose money for the fees they charge if they didn’t deny your dispute. I’m looking at closing my PayPal account. I really thought if a business had PayPal, it was safe but now I know it isn’t.