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Delivery of item

New Community Member

Delivery of item

I purchased an item on a guest check out. My item was delivered via FedEx yesterday and signed for and given to an unknown person. I did not receive the item. How can I get a refund for the item? I thought that the FedEx driver is supposed to walk up to my door and have me sign for it. No one walked up to my door. I was home all day self-quarantining. I have a transaction id# <removed>. 

Thank you very much for your assistance. 



Juliana <removed>