Delayed order now unusable

tootallal
Contributor
Contributor
Chinese seller Halloween masks. Masks are just shipping in mid November and I began asking for a refund the day before Halloween. Do I have any choice other than to accept a product We no longer have a use for? PayPal isn’t helping with my open case issue and has allowed the shipper to send the item.
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@tootallal 

 

Paypal only covers you for non receipt of item OR item received but not as described.

Sadly if its coming from China it always takes ages, maybe keep it for next year?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.