Dealing with KILO GROUP

MerryVBC
New Community Member

I subscribed to this group through a diet plan. Shortly after I realized that it was not what I wanted & I tried to email them to stop my subscription. Not only did they charge my credit card $46 in July of 2020 but they charged my card again in January of 2021. I have never used anything from this group. I need to be unsubscribed & refunded my money.

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2 REPLIES 2

EUPT
New Community Member

Anybody managed to unsubsribe from Kilo group?

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kilo_help
Contributor
Contributor

Hi there! My name is Juste and I am a Community Manager here at Kilo.Health.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also we have multiple business units that run on our platform rather independently.

We are sorry to hear about the troubles you faced with this unrecognized charge and we would love to understand what happened and help you solve this. Could you please reach out to us using the email address of <Removed>? Our support team will be glad to help you further. 

Yours, 
Juste from Kilo.Health 

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