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It was a scam from day one! Follow the post trails. The same thing happened to me with my net I was looking forward to using and I finally was refunded by PayPal! Go ahead and submit your claim. Most likely a small envelope with the tracking was delivered! Some were empty and some had a little tiny heart in them no bigger than a one or two pieces of rice! I of course will never order another item from Facebook as they spend to much time censoring content one may post and not enough time censoring scam businesses which open fly by night store fronts and become millionaires before one product ships, even if they had it to ship! It would be easy to run a scam like this from another country, but I like to sleep at night!
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You should be and Pay pal will not secure your purchase go to your bank and cancel order directly, otherwise three months later you'll be fighting to get your money back and the company would have been paid through your bank already
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It should be pretty simple if you never received the item you ordered. I filed complaint listing the bogus tracking number and received my refund from PayPal in about 3 weeks. I'm really curious why they haven't given you a refund considering Dealhaven.us has been verified to be a scam!
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