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Day 5 of account limitation, no reasons, no emails, no responses from PayPal

Contributor

Day 5 of account limitation, no reasons, no emails, no responses from PayPal

No email given prior to limitation, no response given to my numerous messages to seek a reason why.

Yes, I ticked the political box and provided photographic proof of identity.

And still I wait, very very poor customer service and PR.

I have no idea what I do from here.

3 REPLIES 3
Moderator

Re: Day 5 of account limitation, no reasons, no emails, no responses from PayPal

Hi @V8Fiery

 

I'm sorry to hear of the trouble resolving your limitation. I recommend contacting a PayPal specialist for additional assistance. You can also reach out to us on Facebook and on Twitter at @AskPayPal.

 

Thanks, 
PayPal_Tricia

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Contributor

Re: Day 5 of account limitation, no reasons, no emails, no responses from PayPal

Cheers, I have tried that, they said I should have been sent an email outlining why my account was limited, which I wasn't, and suggested I visit the resolution centre.

 

I HAVE visited the resolution on every day (now day 10) and sent a message and have not received 1 reply from PayPal.

 

Due to several of my accounts being automatic payments via PayPal, I have now had to switch to Visa Checkout.

 

Whilst I got an quick reply via Facebook, it appears that nobody can, or wants to, look into my issue and give me an answer.

 

Poor customer service.

New Community Member

Re: Day 5 of account limitation, no reasons, no emails, no responses from PayPal

I'm having the exact same issue! Mine has been limited for 5 days now and I will never use PayPal again! I submitted all their info on day 1! I just tried to transfer $50 and it said I was trying to make multiple large withdrawal! I don't think they realize when the mess with people's money it will cause huge problems!