DONT ORDER FROM FANSHIONWEB!!

[Barbh2]

I ordered items from this company that took forever to receive. And when I received my order all of the items were not there and my whole order of clothing and suede boots were soaking wet spotted and moldy. I contacted the resolution center and got a message from FANSHIONWEB we will give you 20% off then it was we will give you 40% off. I refused, what am I going to do with damaged items. So they said send them back to us ( in China) and when we received them we will refund. I’m refuse to pay the shipping fees and I also sent them photos. So not only did I not receive my full order, PayPal isn’t helping with this at all!!! They are agreeing with FANSHIONWEB!! I WISH I HAD READ ALL OF THE REVIEWS BETWEEN FANSHIONWEB AND PAYPAL BEFORE I ORDERED!! LESSON LEARNED!!!!!

[kernowlass]

@Barbh2 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
https://www.paypal.com/us/selfhelp/article/what-is-return-shipping-on-us-and-how-do-i-activate-it-fa...

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.