cancel
Showing results for 
Search instead for 
Did you mean: 

DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

SOLVED
Contributor

DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

I ordered a dress from this company on March 26, 1019. I have not received any shipping information yet  The current email in Pay Pal for this company is not valid.  How can you try to settle your dispute via email if it's not valid.  I opened up a case on this transaction and will escalate to a claim.  Just wanted to save the next person from all this hassle.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

Hi @DoreenR52, @Sjelli,

 

I am sorry to hear about that. If you did not receive the item or the item is not as described, you may open a dispute in your Resolution Centre. By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.

 

To open a dispute:

 

- Go to the Resolution Centre.
- Click Dispute a Transaction.
- Select the button beside the transaction you want to dispute, then click Continue.
- Select ‘Item dispute’, click Continue and follow the on-screen instructions.

 

I hope this helps.

 

Cristina

43 REPLIES 43
Contributor

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

Why is PayPal still letting this company. I'm going to file a claim as well but I can't believe if claims are already exist why let the company continue to use Paypal
Contributor

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

I ordered a dress from them on Facebook some cited went to I don’t have the site and pay through PayPal and it was awful and I use this email to contact them and never heard back. PayPal me just to get money from them and refund us because there’s no way to reach them and they put in no return information. Additionally they never said it was coming from China and it took forever. I wish I had seen this before I ordered

Member

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

  • I bought from Xi’ an Orderplus Network and the dress material is very poor. I have sent several messages and can’t get a reply on a refund.  Don’t ever buy from them!  But then, I see that there are others who feel the same way.😡
Contributor

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

The fabric in mine is ok, considering the price I paid; <$40. I wasn't expecting haute couture. It's creased, which is easy to sort out.
Member

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

I bought 2 blouses and only got one of very poor material and very tiny. There were supposed to be 2 tops at $16 or so each. I GOT ONE only. 😡😡😡
Contributor

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

I have also reported them to Paypal. Will never ever buy from these people again. Wish I had read these reviews before I purchased my item

Member

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

I agree, Paypal should ban them from their site and not allow them to use them due to so many complaints and issues.  I bought $192 US dollars worth of clothes from them, it took over 6 weeks for delivery and came in 2 different shipments.  None of the clothes fit, they are all of poor quality, the arms and stitching unfortunately look like a child sewed them together.  I will not buy from this company again and I'm very worried I just lost a lot of money!!!!  I will never buy online again until researching a company first!!!

Contributor

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

Xi' an Orderplus is a COMPLETE SCAM, I ordered 2 tops from them 2 months ago and have not received anything. PayPal  should not accept them. Or take some responsibility for the refund. I agree and am warning the public, DO NOT BUY from them!!

Contributor

Re: DO NOT BUY FROM Xi' an Orderplus Network Technology Co., Ltd

I ordered a two piece dress on 15 April 2019 and have heard nothing from them. Intend finding them on Facebook and posting on their site. How can I get a refund from PayPal?