Customer Service Phone Wait Times

[jph23]

Been on hold over 4 hours WTF

[Shokey]

Currently I have been on hold for over 6 1/2 hours. How is this even possible? This is the worst customer service experience I've ever had. The longest I have ever had to wait for other companies is an hour. THIS IS INSANE!

[kernowlass]

@jph23 

@Shokey 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.