Customer Service Is Unreachable

Joe224
Contributor
Contributor

I have been trying to contact customer service for days about an unauthorized transaction and limitations to my account. I provided the proper documents to them and have messaged them the last three days and still no response. I tried calling and it goes nowhere. Does anyone know what I can do to have my issues taken care of or how I can actually speak to a human about this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Joe224 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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