Credit to Closed Account

[Dell14z]

I’m waiting for a credit and the company refunded my credit card though I paid through PayPal. The credit card was closed and now my money is in the air. How do I fix this issue?

[cpat0204]

@Dell14z 

Welcome to the Community Forum! Though our response times may be delayed, be assured we’re here to help.  

All refunds will be sent back to the payment method of your original payment. So if you paid using a credit card, your refund will go to your credit card. It may take up to 30 days for the refund amount to appear on your card statement. If the card was canceled or you paid with a prepaid card, contact the card issuer to access your refund. The money will still be sent to this card account. 

Here's a link for your reference : Where is my refund?

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution 🙂 

Stay Safe!

[Dell14z]

It was credited at 5:30 am on Tuesday morning finally. Thank you