cancel
Showing results for 
Search instead for 
Did you mean: 

Credit card declined and PayPal chose a card of their choosing on my account

jlonghorns2021
New Community Member

Credit card declined and PayPal chose a card of their choosing on my account

I used PayPal to pay through a merchant which also charges a service fee.  I selected the card I wanted to use on my PayPal account.  Then it went back to the merchant webpage.  Everything went through.  Then I get a message from my credit card company asking if I charged my card using PayPal.  I said yes. My credit card company said your card is clear to use but your last payment was declined so you will have to charge it again.  Well I went to my PayPal account to make sure of this and noticed that PayPal just chose another card on my account without my authorization.  That card happens to he a business account and that money cannot be used for personal use.  Oh and the card they have for the business account is a canceled card but somehow my new number which I just received a couple days ago is on their account.  Now PayPal says they cannot reverse the charge so the right card can be used even though I did not authorize it.  What can I do?