Credit Card Charged/ No Activity in PP account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Morning folks, Earlier this week, I sent money to somebody via PayPal. It’s showing up on my credit card statement but there is no trace of it in my PayPal account. Getting hold of the person I’ve sent the money to is proving tricky as they’re not replying to email or text. Worrying. Any ideas what’s happened as far as PayPal is concerned and what, if anything, I can do? Best wishes, ITPB
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @itsthepbear,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. It seems like you have made a payment as a "Guest" using your credit card, instead of logging in to your PayPal account. If you had an issue with your purchase, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.
I hope this helps.
Cristina
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Adding money from bank not doing anything in My Money Archives
- What are the fees for transferring money to / paying someone? in My Money Archives
- Was this a phishing email? in PayPal Basics Archives
- Negative balance not showing up in paypal after I log in in My Money Archives
- Facebook market place purchase in Payments Archives