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I purchased 3 beautiful bracelet on 11-7-2019. I have been tracking the order and it has been sitting in Los Angeles for several days. Each update has the same message. "Arrived Shipping Partner Facility, USPS Awaiting Item, Your item arrived at a shipping partner facility at 2:30 am on November 16, 2019 in LOS ANGELES, CA <removed>. This does not indicate receipt by the USPS or the actual mailing date., LOS ANGELES" I am worried this is a scam. It's the last transaction in my account. Please help me with this issue.
Not scam (remains to be seen), but there is tracking for the package. Package was initially shipped by a third party USPS partner carrier like UPS, Fedex or DHL and is still in the third party partner carrier's control. The package will be delivered by the USPS but it has not yet been officially handed or processed over to a USPS facility yet. You can call USPS customer service to inquire further about this status. Shipments like these can be on a pallet with a bunch of other shipments waiting to be processed into the USPS mail system.
Thank you, you are right, remains to be seen. Each time I checked on my package through USPS the same message is shown, the dates are different. We'll see. But again, thank you.
I ordered 4 bracelets in mid November, I have not even received any confirmation of my order or any tracking information!
I have tried to cancel the order via email but if and when they reply, they inform me that I cannot cancel????
Can anyone help me please?
I purchased something and
waited 4 weeks for delivery. I sent an email to their support email address requesting an estimated date of delivery or any updated a week ago and have not heard back. Shame on me for not researching this company before ordering something. Won’t do that again, but an expensive lesson.
I have finally received my order but having no luck finding information about returning it as it's not like the ones In the advert for some reason you get no paper work.
the same happened to me. they provided a 'receipt' (that could have been prepared in a word doc!) that showed Aust Post tried to deliver it at 10pm !!! doubt it!! PAypal have not refunded as they claim the recieipt is legit.
Shame on Pay Pal