Covid 19 Customer service
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So my account has limited access i cant take anything out or do anything but recieve payments, is there a way i can have paypal call me somehow i have to pay bills and get food and i need my money.
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Hello kaint95,
Welcome to the PayPal community and thank you for your post.
If you go to the Resolution Centre of your PayPal account there should be some steps there you will need to complete in order to have the limitation lifted. Have you tried completing any of these?
-Donna
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Hi Paypal Donna,
I am also having the same problem and already submitted all the required things
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My business account has been limited. I supplied the necessary information over 10 weeks ago and still nothing from them.
If I go through the contact menus, there is no phone number. If I go to the message app, it says all their agents are offline and to message during office hours...even though IT IS during office hours! I've also used the email function and received nothing.
So it appears there are zero ways to communicate with PayPal. You'd think they were a shoddy start-up, not a global financial giant!
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Yes I have also done this!
Also, can you remind your CS staff not to be so sarcastic when responding customer issues? It's disgusting how I've been spoken to!
I am at a total loss right now, I can only receive money, what's the point?
Sort your mess out, paypal.
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@PayPal_Donna Dear sir, Greeting for the day , i have tried to contact you several times through contact us option in paypal . however, I did not receive any satisfied solution for my concern . always received an automatic reply for me, My case id is: PP-L-215653463843 you have requested delivery reports of selected items, all items delivered to the customers ( Tracking show all delivered ), since i fulfilled all the requirements kindly remove my limitation,curently i am working under a huge financial crisis due to this Corona virus pandemic . it also affected for my whole family. Since i have invested my all money. So please Consider my humble request and kindly take a necessary action to release my funds, in order to overcome from the current crisis situation, thank you
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