Good day @sampam2
I am very sorry that your case was closed by eBay but don't worry, you still have PayPal - if this transaction is not a "Guest" checkout. Please open a dispute through Resolution center by clicking I didn't receive my item or it's different than described. Should I open a dispute? Please select "Significantly not as described" since you were sent a counterfeit product.
You may also want to escalate the dispute to a claim anytime within 20 calendar days in the event that the seller is unresponsive.
Additional information: What's the difference between a dispute and a claim?
***If you saw a post that is helpful, kindly give the author Kudos or accept it as a solution. Thank you and keep safe!
