Cost to return fake goods is almost more than cost of purchase

[Haylitz]

Hi there,

Need advice - I have stupidly purchased from what I believed to be a genuine website, however goods arrived and are of terrible quality and clearly fake.  I have raised a case with the paypal resolution centre and the seller has provided a return address and offered a refund.  I have checked on the post office website and the cost to return will be almost as much as the purchase price, plus I am not convinced they will even honour the refund, then i will be out of pocket for the refund costs and the goods!  What do I do?  I can't seem to contact paypal directly via the resolution case, its only allowing me to enter shipment tracking details....

Return address is:-  <Removed> - Is this even real??

[kernowlass]

@Haylitz 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/uk/webapps/mpp/refunded-returns

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.