Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@parrysim 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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bonny_x
New Community Member

is anyone here who can tell me how to get in touch with paypal ??? they are noz responding at all they write <removed>which I can't answer and on there webside too , I got 3 open cases from fraud company and paypal help them to get away with there fraud !!!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@bonny_x 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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Dario68
New Community Member

how the **bleep** can I speak by phone to the PayPal team if I have an emergency?Which phone number should I use?I called the UK number <remove> but it is impossible to speak to someone.I hate to speak to the robots.We are or not still human.So...who can help me to speak by phone to some PayPal agent to sort out my problem?I need to do that URGENTLY!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dario68 

 

As you don't think we can help then your options are........


Paypal phones are mostly non operational since covid but sometimes you get lucky.

If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.

DO NOT google for a number as that is how you get scam fake paypal numbers.

Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230524BT
Contributor
Contributor

i can not get threw to a real person abour my account . any ideas

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230524BT 

 

If we can't help then your options are....

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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LornaMil
New Community Member

Can someone please help me.  I am so frustrated and have spent hours trying to communicate with Pay Pal.   They eventually sent me a message back on the message centre, which I eventually found.  But when I try to reply I press reply and it gives no facility to type in a reply.  Is it not possible to speak to someone?  I am really about to give up which after trying to sort his out for three months makes m feel a real failure!

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@LornaMil 

 

As you don't think we can help then your options are........

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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idrisstlebi
New Community Member
paypal is not answering to my texts emails or calls i need urgent help please. i only get automatic responses in emails and on calls automated messages then they hang up please
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