Constant limitations

Noelwinslow181
Contributor
Contributor

everytime i attempt to use this paypal account they restrict my account, preventing me from using my own money ...wtf?

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1 REPLY 1

pmmarw
Contributor
Contributor

That's Paypal!

 

We opened our business account - and this requires verification. I contacted them soon after asking to start procedure for "lifting limits" as we will be hitting these soon and I was told I need to wait until I reach the limits amount, so that was a second verification. Third was when we applied to accept card payments via telephone. There was a fourth verification to ask us about what our transactions are about.... and then a fifth one when they asked to upload certificates for our doctors (which we did) and then a PERMANENT LIMITATION becaue Paypal thought we sell prescription medicines, which additionally is not forbidden by Paypal but requires pre-authorisation. Also, we do NOT sell such, just provide medical consultations with fully registered doctors.

 

Three weeks later, about 20 messages with Paypal via all possible means (twitter, message, e-mail to business manager, complaint, telephone) and the situation remains at exactly the same point. Plus, our EARNED money is frozen for 180 days.

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