Confirm your info

Dante15
Contributor
Contributor

Hello, I've sent my documents to confirm my info over a week ago and still nothing. It said it usually only takes up to 3 business days but I did this early of last week and I'm just concentered for the time it will take.

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1 REPLY 1

PayPal_Joy
Moderator
Moderator

Hi @Dante15,

 

I'm sorry to hear that you haven't received an update after providing requested documents. Reviews are generally completed within 5-7 business days, but can take longer as they are worked in the order they are received. 

 

If you need additional assistance, I suggest contacting our Customer Support by clicking 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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