Compromised account

QueenMel
New Community Member

Hello Everyone,   I just got an email saying that (  This is to confirm that you've added a new email address to my paypal account ), I tried to login into my account with no luck it shows (Some of your info isn't correct. Please try again) and when I tried to reset password it doesn't recognise my password. Any recommendations on what can be done to take care of this, I think they dried my Paypal balance!!!!   Need Help Please!!!!   Michelle

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kernowlass
Esteemed Advisor
Esteemed Advisor

@QueenMel 

 

Scroll down to reporting unauthorised transactions to get the phone number.

 

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#unauthorized-transactions


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