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Complaint wiht HKG TECHNOLOGY CO.,LIMITED

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Contributor

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

Exactly the same thing happened to me. Ordered robot(as in your first photo) and received child’s toy ( as in second photo) but also the toy they sent was broken
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Contributor

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

When you open a business and set up to take credit cards, the bank is careful to associate with you for fear of complaints and back-charges. I don't see why PayPal continues to support this company. I have made a claim to Pay Pal, my CC company, and BBB in hopes of slowing HKG down. THey are just what the talking heads warn against

 

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Member

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

Same story here. The box was even crushed so badly because of it being shipped in an envelope of all things that it didn't surprise me when it didn't work.
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Contributor

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

in the process of getting refund via paypal now. they had up until today to respond to paypal to dispute my claim. according to paypal rules if they dont respond you win case on the 11th day.

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Contributor

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

Got my refund!
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New Community Member

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

I want a refund, can anyone help.

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New Community Member

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

me too

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New Community Member

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

I had to raise a dispute with Paypal, then I had to pay to send back the item registered mail. Paypal closed the claim before the item was delivered so I had to complain to have it re-opened, I then attached a proof of shipment and proof of delivery and paypal reimbursed me the transaction amount but I was still down the cost of sending back the item!

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Contributor

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

Hi

Im having the same problem as many in here. Y bouht a wacht (360 Rotating HD 1080P Camera - Black) and shipcode they send me appears to be false. 


@Optimus_22 wrote:

somebody have received a refund from HKG TECHNOLOGY CO.,LIMITED.?

I've submited a refund but i can never be in contact with they. if any did successfully please let me know how

 


How can i ask for the refund?

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Contributor

Re: Complaint wiht HKG TECHNOLOGY CO.,LIMITED

I ordered "M100 Android Smart Glasses" which are supposed to be the clip-on-to-your-glasses kind of heads up display that connects to your cellphone by bluetooth, but received a standard pair of mp3 player sunglasses that only interface with a computer or charger through a mini-usb plug (no bluetooth), require a micro sd card for storage, and has no display whatsoever, actually worth about $9.

email messages to the seller (email on their site) were replied to with standard canned apologies.  email messages to the Paypal payment recipient have gone unanswered.  Eventually seller replied asking me to return the item - to China - so they could inspect it before issuing refund.

Paypal dispute started successfully.  Seller has not responded at all to PayPal.

Seller's website used in this transaction is www.PIXKOL.com.  Payment record on Paypal says that the recipient of the payment is HKG Technology Co., Limited.