Communication dated 11/12,2020

thetford45
Contributor
Contributor

I just received notification from you about an order with a Chinese address.  When I attempted to access the address that you provided in your communicaton, it got me nowhere.

I'm unsure what this order is for, or if it is legitimate.  The transaction listed:  IV381954WF316210X.

Thanks for any help you can provide.

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@thetford45 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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