Closed dispute
Kirsty76
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Posted on
Jan-23-2021
12:25 PM
I have closed a dispute as I was promised a refund for the same evening but have not yet received it, is there anything I can do?
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Disputes
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kernowlass
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Jan-28-2021
12:29 PM
If you had to close a case to get a refund then it would be pointless opening one.
NEVER close a dispute / claim until you have a refund.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary.
Kudos / Solution appreciated.
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