Client asking for chargeback/ refund even after digital website services delivered / provided

robdev2020
New Community Member

Hi  @kernowlass @sharpiemarker 

 
Need to clarify a few points urgently.
What if my paypal account is not seller protected, that is I havent signed up for this site
https://www.paypal.com/in/webapps/mpp/paypal-seller-protection ,but all my transactions are still marked as eligible.
Please review my account and confirm that in such a case if a customer makes a chargeback asking for refund , will I be protected or covered by paypal.
I have sufficient proof on emails showing the website software  was delivered and it worked and the client and his reviewer(clients assistant) replied "worked" on email after which paypal payment was made by the client himself
Please confirm if such proofs will be sufficient for me so that I can win the dispute if the client asks for a refund etc.

Its very urgent
please reply
 
 
Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.