We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
I called my bank & they are attempting to block the purchase, I called them within 5 minutes of realizing I paid someone named Roach! The merchant's name is now "Roach" I see from reading these comments that the company name has been changed more than once. WHY does PayPal take no action, you'd think they would block a scammer once they receive a few red flags.
They got me also. The contact name was Kathryn Bostich. Everything on the web page is fake. Reported them to PayPal (doing nothing about it), Amex (doing nothing about it), Google (doing nothing about it). Looking for a government, or law enforcement agency who will give a crap. You mistakenly trust companies like PayPal, Google, etc... to do their due diligence.
I also ordered Lysol products from cleanyos.com. I paid through PayPal and the money was deducted immediately and paid to someone named Adelita <removed>. My actual purchase was for 53.66, but $61.70 was taken from my account. I was offered free shipping if I bought $50.00 and it would be shipped through DHL. So I got suspicious because of the extra charge and I never received a tracking number or receipt for my purchase. Found out their address and phone number is bogus. The address they use is actually for Little Tikes Toy Manufacturer and the phone number belongs to UTO Toys. There is no way to find out who this Adelita <removed> is and you can't talk to a live person at PayPal. Has anyone been able to get their money back?
All the same here. Did not receive order confirmation after ordering, I always get one with every other order. The USPS delivery confirmation they send is actually what you see when tracking your package, ie: the step by step of where your package is. At least here, after delivery I get a notice from USPS in just plain text. Doesn't have the green sectioned progress strips. Delivery notice also said delivered 7/6...really, I didn't even order the package till 7/11. How can you receive something you haven't ordered.
Currently waiting on PayPal to give me a decision on refund. I think that's supposed to be by 8/8. Capital One did tell me if I did not receive items they would remove charge from my card. We'll see.
I ordered $50.08 of products from Cleanyos and they charged me $57.50. The payment was paid to a ADELITA<removed>. They are using PayPal on their website. I never got a conformation email for the order.