Claim -request for additional information

korbielow
Contributor
Contributor

I opened claim and I have recieved this email from PAYPAL:

Title"Your PayPal claim PP-D-XXXXX: request for additional information"

"

We received the claim you filed for the following transaction:

Dispute Case ID: PP-D-XXXXX

Transaction Amount: XXX USD

Dispute Amount: XXX USD

Transaction ID: XXXXX

Transaction Date: 7 December 2018

We need additional information
Please provide the following documentation and any other relevant information to support your claim within 3 days. If we do not receive this information, we may not be able to resolve the dispute in your favor.

Please provide confirmation that this issue has been resolved.

Next Steps
To send us your information, go to the Resolution Center in your PayPal account, click on your case and follow the instructions. To help protect your information, we don't accept email attachments.

If you would like to cancel or view the status of this claim, you can do so by visiting the Resolution Center.

Thanks,

PayPal"

 

 

What kind of document do I need to upload ?

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