Claim help

Nannaone53
Contributor
Contributor

I have a dispute running with PayPal and have tried over and over again to communicate with them no one reply’s back at all I need to upload more documents to them regarding my claim but cannot do it can anyone anywhere please help me

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nannaone53 

 

If its been escalated to a claim then you can only add more information if paypal request it and send you an upload link.

To send it any other way you would have to contact them direct...

 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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