Claim denied
Tony9000
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-23-2020
11:57 AM
Today paypal denied my claim. I purchased a watch from facebook advert. I paid $60 for it but they sent a completely different watch worth about $5 they offered a $5 refund which I refused. PayPal said because they sent a "watch" the case has been denied. PayPal are not the law so how can they make a legal judgement on distance selling laws that states a item must be as described. And not allow for an appeal. Comments welcome
1 REPLY 1
purpleinsect
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-23-2020
12:08 PM
Me too. I bought a $1.33 foam mask from a scammer. I submitted all required documentation. PayPal denied my claim. No way to contact them. All the responders on this board say there is a way to call them, but there is not that option in Contact. When I calle[Removed. Phone #s not permitted]which is their googled contact number, after wading through all the insulting and arduous menu choices and repeating my dispute number, they said they are not accepting calls. Maddening. Why hasn't the FTC shut them down?
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Failing to claim the given reward in Products and Services Archives
- I am trying to pay but it says that it’s denied i am trying several times can’t solve that in My Money Archives
- Getting money back from Ebay in Payments Archives
- Refund in Disputes and Limitations Archives
- Order placed from LittleMallus but I did not not place the order? in Disputes and Limitations Archives