Claim denied even though package was not received.
krocque
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Posted on
Nov-12-2020
12:27 AM
Has anyone had trouble with PayPal repeatedly denying request for resolution when, as the buyer, you did not receive a package? I have provided documentation from both UPS and US Customs indicating that the seller did not include a phytosanitary certificate, and as such the package (containing an expensive, rare plant) was destroyed. Any advice appreciated.
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