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Claim Closed Unfairly. Unable to open dispute to update that the items have yet to be received.

SamH101
New Community Member

Claim Closed Unfairly. Unable to open dispute to update that the items have yet to be received.

I had previously file a dispute that was in my opinion unfairly closed. At the time, I opened the dispute because I wanted to cancel my transaction after realizing that the items I purchased were fake. I know I should've done a little more homework before sending money away.  Paypal didn't give me the benefit of the doubt and closed the case. The Items I purchased on 11/30/2020 have yet to arrive. I unfortunately can't reopen the case and since they closed the case.  

 

Please let me know what can be done in this situation.