Claim Closed Unfairly. Unable to open dispute to update that the items have yet to be received.

SamH101
New Community Member

I had previously file a dispute that was in my opinion unfairly closed. At the time, I opened the dispute because I wanted to cancel my transaction after realizing that the items I purchased were fake. I know I should've done a little more homework before sending money away.  Paypal didn't give me the benefit of the doubt and closed the case. The Items I purchased on 11/30/2020 have yet to arrive. I unfortunately can't reopen the case and since they closed the case.  

 

Please let me know what can be done in this situation. 

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