Chinese seller lied
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Bought an item off FB feed, had NO idea it came from China. Instead of "Handmade trees from Sea Glass" for $41.98, I was sent two four inch plastic garbage trees that I wouldn't buy from the Dollar store! Opened Dispute. Several communications with XUE <removed>, refusing first piddly offer of $8 refund and succeeding increments of about 4-6 dollars. I did not back down, demanding my FULL refund and today XUE <removed>told PayPal that I accepted a refund of $34.00 - I DID NOT! Now Paypal says case closed! I am furious, do NOT like being lied to and am extremely disappointed in PayPal!
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Xue Airong Sali
seller paid by PayPal but want to return Nativity set but cannot get in touch. Angelicity was the one I dealt with. Seller is different. How do I return?
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On your PayPal account start a disputed transaction claim. They will contact the seller who will be in contact with you through PayPal. My experience was that they offer you incrementally increased amount of credit and allow you to keep the item. I asked for a full refund and got it, but only after I sent the item back to China which cost me about half of what I was charged originally. Way more hassle than it was worth - I should have taken the $18 credit I was offered. More importantly, PayPal needs to stop doing business with these scammers.
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I was notified yesterday that PayPal has refunded my full amount. After paying $17 to mail the merchandise back and all the time and hassle at the post office completing international shipping, I should have accepted the last offer from the seller. Would have netted the same without the hassle. I totally agree that PayPal should not facilitate this guy's selling worthless merchandise!
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Same thing happened to me. Xue <removed> is incrementally offering partial refunds in tiny amounts. Even if I get 90% of my money back the product lacks so much value they still make a substantial profit. This seller needs to be banned. I feel like such an idiot for being scammed. A reverse image search shows that the seller Xue <removed> stole the image from a crafter on Etsy.
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