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Me too At first it didn't come and when I did receive the dollar store garbage I didn't recognize it as the one I ordered. PayPal denied my dispute in that I did receive a tree but not the sea glass one as promised They closed my complaint now what do I do? I paid $26.58 for this dollar store garbage. Anyone have this guys contact info? PayPal why are you not helping all the complaints about this guy?
File a complaint against Paypal with your state's Attorney General, dispute the charge with your credit card if you can. This has been happening for months, the pattern is clear, Paypal is clearly enabling this fraudulent activity. Hundreds of forum posts on the same scam here and on manufacturers webpages, even the BBB has articles out how these Chinese scammers are using Paypal's policies against them and still Paypal does nothing.
I posted this below, but this message appears to be the original, so I'll put it here to help others. Here's the contact information:
<removed>, Lake Forest CA <removed>
They are not acknowledging any complaints. 0 resolutions. This needs to be taken upstairs to PAYPAL, so they stop letting people send $ to this merchant. I don't know how to do that. Maybe someone else does???