Chinese seller lied

[57LC]

Bought an item off FB feed, had NO idea it came from China. Instead of "Handmade trees from Sea Glass" for $41.98, I was sent two four inch plastic garbage trees that I wouldn't buy from the Dollar store! Opened Dispute. Several communications with XUE <removed>, refusing first piddly offer of $8 refund and succeeding increments of about 4-6 dollars. I did not back down, demanding my FULL refund and today XUE <removed>told PayPal that I accepted a refund of $34.00 - I DID NOT! Now Paypal says case closed! I am furious, do NOT like being lied to and am extremely disappointed in PayPal!

[Supermum3]

You need to raise a dispute through the resolution centre at PayPal or go through to message centre to talk to an advisor on line that’s what I have done and reported all I can about the company and individual

[Emjay3]

I started a dispute claim and put that I agreed to $25 refund with a $30 purchase. The $5 should more than cover the plastic junk I received. Here is hoping I get most of my money back.

[KJS3]

I clicked on ‘legal’ at bottom of PayPal page and then clicked on ‘escalate complaint’. Still waiting for someone to get back to me 😕

[MalMeow]

Message them thru their chat option. Request a representative and state what your issue is. It took them about 48 hours to respond to me but the end result was dispute closed in my favor and a refund was issued. All in all it took about two weeks from filing a dispute to final judgment. I figured from the beginning there was a slim chance of a refund from the amount of people that were clearly victims of fraud losing their disputes. I gathered as much evidence I could discover pertaining to my case. I even took screenshots from this community forum of the list of people who “Me too” the same fraudulent seller.

[montybgood60]

Paypal should be class actioned. Seems they are in cahoots with the Chinese.

[57LC]

The seller told me to keep the "trees", they are garbage, no thanks.....after several offers of little by little, they told PayPal the dispute was resolved and I had accepted that........baloney! I finally got my money back and threw the stuff in the trash. Keep on them! Good Luck!

[Emmljones]

I ordered a large wooden map from Facebook and just got sent some crappy plastic instead. Have raised a dispute with PayPal so let's see what they do.

[Supermum3]

You need to report them for the scam too all they offered me was $8 dollar refund that’s how the scam you by sending you the crap then saying to PayPal they must of ordered the wrong item they can keep it with a small refund and PayPal believe them

[KJS3]

Me too. We should all raise a dispute then PayPal will soon have to deal with them 😕

[Supermum3]

We all need to explain that they have scammed loads of people with the same thing