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I recently got scammed by one of those Chinese fake shops, that sell you one product but ship something completely bogus to you.
I have contacted the seller multiple times to try and resolve this on my own, finally I filled out a complaint and escalated it with Paypal. I attached my original order receipt and what they actually shipped me with the tracking number. Paypal denied my claim said "something" was delivered as the seller provided tracking confirmation of delivery, so as far as they are concerned its a done deal and I got what I paid for. The only return address is a p.o.box. anything I can do ? There is no information on how to contact support or anything further on paypal. same dead end when I call the customer support number.
Any advice? Thank so much everyone.
My last resort will be filing a complaint with FCC and contacting class action lawyer, as this seems to be a very popular scam with no resolution for the victims.
Thank you for your reply. I am keeping records as well and in contact with lawyers on a possible class action. There has to be SOME protection for consumers. It's ridiculous.
I have tracked down multiple sites they use, all the same design and layout. all selling slightly different products. They use Alibaba Cloud, which has very cheap prices for hosting sites, and domains. They must have a clone feature which would explain how they are able to put up so many different sites so quickly and cheap. Most of these are also all shopify stores. I reported as many as I could to Alibaba Cloud.
It's just a let down to know Paypal has 0 resources for this sort of thing and side with these guys even when presented with evidence. This will be fixed one day with a class action. I have invested too much time now to stop. Do you know the domains names of the sites that scammed you? Thanks so much for your help!
Cora I am not sure if you can post this on this forum. But do you have the web address of the company / store that scammed you? Thanks so much!
To file complaint against websites that commit internet crime, go to ic3.gov
Be sure to keep prove of submission, PP rep asked me to do that and upload to PP, my case resolved quickly after that. Of course getting a rep to help is the hard part, I was lucky I guess.