New to the community? Welcome! Please read our Community Rules and Guidelines
I have ordered an intelligent camera from a Chinese site [https://www.thelalaco.com/products/wireless-monitoring-intercom-intelligent-visual-doorbell](https:/...) (currently not available as the seller removed it, but another site sells it [https://www.gracyco.com/products/wireless-monitoring-intercom-intelligent-visual-doorbell](https://w...)), which seems very appealing for the price and its specs. I checked the site, the seller was offering PayPal, so I said "what the heck, I will buy it and if something happens PayPal will cover me... which was not the case. To cut the story short, I paid $40 for a camera that does not exist at all and seller sent me a doorbell. Where is the scam? Well, the doorbell costs around $5 and seller will apologize and asks to give you a partial refund to keep it. If you decide to send it back to China, the shipping expenses would be at least $15, so the seller bets that you will accept the refund and keep the item rather than send it back and lose $15 for shipping it. I have contacted PayPal, explained them the case, denying to send it back and pay the costs by myself and PayPal decided to reward the full amount to the seller. So, be aware!!! Here is the site I used [https://www.thelalaco.com/](https://www.thelalaco.com/), avoid it, it's a SCAM. Wondering why PayPal cannot cover cases like that
Chinese Web Sites or on Facebook easy to spot so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).