Chinese FRAUD needs to stop!

Barbershop61
Contributor
Contributor
I have read over & over stories of people getting ripped off by these Chinese Companies. I paid $78 for 2 lifesize nutcrackers but received 2 10-12 inch ones. I’m supposed to return it to their shipping label listed but the Post Office will not accept as it is not written in English. The other kicker is it came from someone in California!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Barbershop61 

 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

Ask customer services for an English version of the address.
HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/smarthelp/article/FAQ3544


Advice is voluntary.
Kudos / Solution appreciated.
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