- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So....
1) item advertised on Facebook
2) You buy two of them, pay via PayPal $29.90
3) Item arrives, nothing like as described and is damaged
4) Seller offers small percentage as refund, I refuse.
5) Escalate the complaint in Paypal
5) PayPal state I need to send back, tracked, and the seller has to confirm delivery before a refund will be issued, before 4 January
6) Tracked postage costs more than I’d get in a refund
7) Seller wins..
I end up out of pocket with a broken item that is different in every way (size, materials, quality) from what I ordere, plus I ordered two and didn’t receive them
Paypal are allowing this scam to happen. I should have lied and simply said I never eeceived it
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My claim didn't even allow time for the return to arrive. There is no way I can ship something from northern Maine to China in less than two weeks. Notified on 9/15/20 - must be RECEIVED by 9/24/20. Not possible, therefore guaranteeing that I can't get any sort of resolution. Such bull.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I agree 100%. PayPal is complicit in this. I’m disgusted that they side with the fraudsters. I’ll never use PayPal again. They are on a par with the fraudsters.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Another caught in the same scam, only approach I can think of is to stop using Paypal.
Paypal are not interested in protecting against this, the scammers clearly know how to cheat the system to answer the questions as needed. Make the resolution difficult from our side and deliver a poor product badged up as what you ordered.
Paypal, are powerless, or actively encouraging this, not sure right now but there are a lot of comments in this thread for it not to be something they couldn't be doing something about.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Clicking Repeat creates a send page, but with the wrong recipient in Transactions
- paypal are favoring the seller who sent me a faulty phone charger in Security and Fraud
- need help for PayPal trying to send confirmation deposits to the wrong card number in Wallet
- Account permanently limited after sending photo id? in Security and Fraud
- Send money to wrong account number in Transactions